Job Details

Op Shop Volunteer Coordinator - Part Time (Burwood East)

RSPCA Victoria is seeking a passionate and results-oriented Op Shop Volunteer Coordinator to join our team on a flexible schedule of 2-3 days per week, depending on the suitability of the candidate.


In this critical role, you'll be the driving force behind our volunteer recruitment strategy, ensuring our op shops across Victoria are staffed with dedicated and compassionate individuals. You'll play a vital role in attracting new volunteers, keeping our current volunteers engaged, and ultimately, helping us raise crucial funds for animal welfare.

About RSPCA Victoria

RSPCA Victoria is a non-government, community-based, not-for-profit organisation whose vision is ‘ending cruelty to all animals’. We are Victoria’s best-known and most respected animal welfare organisation.

Our organisation’s purpose is to work with the community to achieve outstanding animal welfare through education, advocacy, and animal care and protection. RSPCA Victoria’s values - clarity and accountability, respect and consideration, and expertise and collaboration - set clear expectations for all our staff and volunteers.


Here's what you'll do

  • Develop & Implement Recruitment & Retention Strategies: Partner with the Op Shop Network team to create innovative approaches to attract and retain volunteers in a competitive market.
  • Build Partnerships: Foster strong relationships with Workforce Australia, Work for the Dole, and Disability Support Service providers to expand our volunteer pool.
  • Measure & Adapt: Analyse recruitment campaigns and implement creative solutions to attract new volunteers.
  • Lead Recruitment Process: Coordinate all aspects of op shop volunteer recruitment across Victoria, from advertising, shortlisting, arranging interviews and facilitating pre-volunteering checks.
  • Volunteer Management Systems: Maintain volunteer recruitment systems, ensuring efficient communication and record-keeping.
  • Volunteer Advocate: Be an enthusiastic advocate for RSPCA Victoria volunteer opportunities, potentially speaking publicly about the program.
  • Diversity Champion: Promote equal opportunity and inclusivity in all aspects of volunteer recruitment.


We're looking for someone with

  • Previous experience in a similar employee or volunteer recruitment role that requires strong administration, organisational and problem solving skills.
  • High level literacy, numeracy and problem-solving skills, including intermediate computer skills (including use of Microsoft Office Excel, Word and PowerPoint).
  • An ability to work in a fast paced and challenging work environment.
  • Demonstrated experience working collaboratively in a team environment.
  • Experience working in a volunteer and/or community sector organisation is desirable.


Recruitment Requirements

  • Willingness to undergo a National Police Check
  • Willing to obtain an Employee Working with Children’s Check
  • Valid and current driver’s license and willingness to travel across Victoria – including Bayswater; Burwood East; Ferntree Gully; Mildura; Mornington & Traralgon. Access to pool vehicles provided. 


What we can offer you

  • A broad range of leave entitlements, including annual leave, personal leave, additional leave (6 days per year pro-rata), purchased leave, paid parental leave, study leave and paid family and domestic violence leave
  • Recognised by Mental Health First Aid Australia, as an advanced workplace - Access to a range of mental health and wellbeing supportive initiatives, including confidential counselling services and education programs
  • Generous discount on products and services, including Royal Canine pet food, Hush Puppies footwear and RSPCA Victoria retail
  • Salary packaging and novated lease arrangements on offer with leading provider, Maxxia
  • Access to a range of learning and development opportunities that will benefit and support you in your role


Ready to join a team that makes a difference?


How to apply

To learn more about our organisation and this job opportunity, please visit our website at and apply online via our Employment Opportunities page. If you have any questions in regards to this role, please contact our Recruitment Team at

If this role is of interest to you, submit your application with your cover letter and resume, addressing how you meet the selection criteria.

**Please note we are actively reviewing applications for this position, so if you are interested, please apply as soon as possible**


RSPCA Victoria is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and we strongly encourage people from all cultural backgrounds to apply, including Aboriginal and Torres Strait Islander people. Applicants are welcome to access RSPCA Victoria’s Diversity & Inclusion Policy here.


Job Ref: RT000522
Submitted: 14-05-2024

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